Responsible Gaming

Gaming can enrich people’s lives by offering social and emotional benefits, enhancing their environment, and positively impacting their personal and professional relationships. However, gambling should never be seen as a way to solve financial or emotional challenges.

We Are Responsible Gaming

At Casino Atlantic Agadir, we are deeply committed to Responsible Gaming. Our policy is designed to protect our customers, empowering them to make informed decisions about when, where, and how much to gamble, ensuring gaming remains a safe and enjoyable leisure activity. Responsible Gaming encourages players to approach gambling with the sole objective of entertainment, where the value of bets never exceeds what one can afford. For decades, the gaming industry has recognized its responsibility to its customers, employees, and the communities it serves.

Gaming can enrich people’s lives by offering social and emotional benefits, enhancing their environment, and positively impacting their personal and professional relationships. However, gambling should never be seen as a way to solve financial or emotional challenges.

While most adults engage in gambling responsibly as part of their leisure activities, a small minority face difficulties in maintaining safe gambling habits. According to the World Health Organization (WHO), these challenges require a proactive approach to prevent and address problematic behavior.

Being aware that every statistic represents real individuals and their lives, we emphasize the importance of promoting a culture of Responsible and Safe Gaming. This culture encourages healthy gaming practices and provides tools to detect and address potential issues.

CIRSA’s Commitment to Responsible Gaming

The CIRSA Group places the customer at the heart of its Responsible Gaming policies. These initiatives span across the layout of gaming spaces, marketing and communication strategies, the application of new technologies, and training programs for staff on safe gaming practices. These comprehensive guidelines ensure a gaming experience that is fun, efficient, safe, fair, and socially responsible.

Our approach includes:

  • Prevention: Educating customers about responsible gaming practices.
  • Awareness: Raising awareness of potential risks associated with gambling.
  • Intervention: Providing tools and resources for early detection of problematic behaviors.
  • Control: Implementing measures to monitor and address gaming habits effectively.

These actions benefit all players, especially those who may face challenges with gambling.

Recognizing Problematic Gambling

Do you or someone you know have a problem with gambling? Experts define gambling addiction as a disorder characterized by a compulsion to gamble despite a desire to stop. It often becomes the central focus of one’s life.

There is no single cause for this disorder. It is typically a multifactorial issue, where predisposing factors combine to create a complex condition. Many players use gambling as a way to escape problems, believing it to be an effective coping mechanism.

Warning Signs of Problem Gambling:

  • Frequently worrying about gambling or obtaining money to gamble.
  • Spending more time and money on gambling than intended.
  • Needing to increase the frequency or amount of bets to achieve the same excitement.
  • Feeling irritated or restless when unable to gamble.
  • Continuing to gamble despite financial or personal consequences.
  • Repeatedly failing to stop or reduce gambling.
  • Concealing the extent of gambling involvement from family or others.
  • Committing unlawful acts to finance gambling.
  • Gambling instead of fulfilling professional or social obligations.
  • Risking or losing significant relationships, jobs, or educational opportunities due to gambling.
  • Using gambling as a way to escape feelings of hopelessness, guilt, or anxiety.

If you identify with any of these signs, we are here to help. At Casino Atlantic Agadir, we provide resources and support to assist individuals in need. You can contact us or speak with our staff, who will guide you to available tools and support networks.

Contact info for Support

  • Local Helpline: Adapted to associations in Morocco.
  • International Resources: Accessible through QR codes provided by Cirsa.

Our Commitment

At Casino Atlantic Agadir, Responsible Gaming is more than a policy; it is a fundamental principle. We strive to ensure that gaming remains a source of entertainment and joy, fostering a safe environment for all our customers.

For more information, learn about Grupo Cirsa’s Responsible Gaming Policy: https://www.cirsa.com/politica/politica-de-juego-responsable/